Information We Collect

We need to collect or receive information about you to provide you with the services. The type of information can vary depending on the Services. Additionally, you may also choose to voluntarily provide information to us.

We collect two basic types of information from you in conjunction with your use of the Platform and the Service opted by you:

• Personal information: Any information that exclusively identifies you (e.g., your name, email address, telephone number, postal address, financial information such as credit history, bank account details, and business information, among others).
• Non-personal information: Information that does not exclusively identify you but is related to you nonetheless, such as information about your interests, demographics, and use of the sites.

How We Use Your Information

When you use our Platform, we collect and store certain information which is provided by you from time to time by explicitly seeking permissions from you to get the required information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and services.

We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs and use the personal information to provide products to you, enhance the operation of the Platform, improve our marketing and promotional efforts, analyse Platform use, improve our product offerings, to personalise your experience and to provide you a better experience.

Your Choices

To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature of the Platform and to opt out of any non-essential communications from the Company.

Data Retention

We do not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. We will keep your information as long as you have availed any of the products and/or services through the Platform.

Security

The Platform has reasonable security measures, including as mentioned in the Information Technology Act, 2000, in place to protect the loss or misuse of the information under our control. We use Secure Sockets Layers (SSL) based encryption for the transmission of the information, which is currently the required level of encryption in India as per the law.

Grievance Officer